Monday, April 4, 2016

You can’t compare health care to the airline industry. Here’s why.

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There’s been a lot of talk for quite some time in health care quality improvement circles about why health care can’t be as safe as airline travel. Some of the reasons behind asking this question are very valid, as there are many things health care can learn from the aviation industry. Others, however, are complete fallacy; because on so many levels, it’s like comparing apples to oranges.

Over recent weeks, I’ve heard the debate resurface again, with the same quality improvement thought leaders using the same old arguments, without being grounded in the reality of frontline medicine.

Slowly but surely, patient safety is taking its’ rightful place at the forefront of American medicine. Ever since the landmark report from the Institute of Medicine in 1999, To Err is Human: Building a Safer Health System, the issue has been gaining increased traction year on year. Dismal patient safety statistics in some hospitals are correctly being highlighted by the media, with pressure growing on senior leadership and administrators to vigorously address any shortcomings. And not just in this country. Recently, the United Kingdom’s National Health Service published a long awaited review on patient safety, which is hoped will lead to a major cultural shift and philosophy of zero harm for patients.

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