Physicians today are not held in the same high esteem as they used to be. We are often portrayed as callous, intolerant, clutch-fisted, know-it-alls who schedule patients around our daily golf game. (For the record, I do not play golf.) Physicians are accomplished in the application of science, but we are not experts in public relations.
We are human beings: mothers and fathers, sisters and brothers, sons and daughters. Like everyone else, we have bills to pay for homes, cars, and student loan debts. Our days are stressful as we constantly juggle to keep up with the daily demands. We struggle to find balance in our work and home lives. A few weeks ago, I got a brief glimpse of how people react when we reveal our unexpected warm and fuzzy side.
My husband and I attended an informational school meeting and ran into a mother whose children I see in my clinic. She brought her 5-month-old twins in a double stroller and wheeled it to the back of the room. Just as the meeting began, the twins started fussing. She picked one up, and I walked toward her gesturing that I could hold the other baby. She smiled, handed him over, and I enjoyed holding and nuzzling him throughout the one-hour meeting.
Your patients are rating you online: How to respond. Manage your online reputation: A social media guide. Find out how.
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