
I was saddened to hear that one of my favorite libertarians, the wonderful journalist John Stossel, has taken ill. True to form, however, he’s taking it in stride (he nonchalantly quipped, “seems I have lung cancer”), and I want to take this opportunity to wish him very well indeed. I enjoy his reporting and writing, and have learned a great deal from Mr. Stossel over the years.
But that doesn’t mean he’s always right.
In a great piece about his recent diagnosis and workup at one of America’s “premier” hospitals, Stossel goes to great lengths to praise the quality of medical care he’s received throughout his ordeal. He also uses the article to ruthlessly bash the customer service, or rather lack thereof, that he has experienced during the experience.
In his usual style, Stossel makes point after cutting point by calling out the illogical elements that don’t make sense anywhere but health care. About how he has to fill out mounds of paperwork but then isn’t filled in with the results of his tests. About how he is kept awake all night by emergency alarms that aren’t emergent after all. About how a fear of being sued means rigid rules get followed instead of common sense.
Your patients are rating you online: How to respond. Manage your online reputation: A social media guide. Find out how.
No comments:
Post a Comment