
At 6 a.m. one morning, I was playing tennis at our local athletic club a few months ago. Sam, working at the front desk came running down onto the courts. “There is an emergency and a woman on the phone says she needs your help.”
I will be honest; I panicked a little. My husband was home asleep as were my four children. My thoughts as I raced up two flights of stairs to reach the phone were, “Could they be injured or in trouble?”
A young woman was crying and saying her mom was asking for me. I still could not figure out who was on the phone. Who knew I was here, at this time of the morning?
“It’s Mary’s daughter.”
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