Friday, April 29, 2016

How can we take care of patients we have never seen?

Of course, patients are entitled to medical care around the clock.  You would not expect to show up at 2 a.m. at an emergency room to find a “closed” sign.  If you are having chest pain on a weekend, and you call your doctor’s office, you should expect a prompt response from a living and breathing medical doctor.  Patients are aware that when they call the doctor at night, that they are unlikely to reach their own doctor.

Similarly, when a patient is admitted to the hospital, they will likely be attended to by a hospitalist, not the primary care physician.  Such is the reality of medical practice today.

Here are three types of after hour calls that merit mentioning.

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