Sticks and stones may break my bones but two words — thank you — will not hurt you but will certainly help you.
We, myself included, are often so busy and always in a hurry rushing from one task to another that we often forget common courtesies. I believe that we can accomplish so much more with our patients, our staff, and even in our personal lives by not forgetting to make good use of those magic words, thank you.
Relationships with our patients and our staff are the cornerstone of a successful practice. Common wisdom dictates sending referring physicians a note regarding the patient they sent you as a way of communicating your opinion. It is also common to send a gift at holiday time to colleagues and friends who have been helpful to you and your practice throughout the year. I believe it is important to express your appreciation not just in the month of December but all year round.
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