Friday, March 25, 2016

This doctor doesn’t mind if your cell phone rings

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Please turn on your ringer, you might get an important call!

From your case worker. Your housing coordinator. From WIC. A question about your SNAP or TANF or immigration papers or medical application. A potential client for your taxi business. Your boss telling you a shift is available. It could be something important. So please answer your phone!

All of these callers work from 9 to 5, with a lunch break, so no, you can’t call them back in the evening. You can’t even call them back in the day, because they work in big government offices, with big phone trees that even your English speaking nephew can’t navigate. You will just get their answering machine, and chasing them down will burn your remaining 20 minutes of cell time. They may have left you a message, but you don’t know how to retrieve messages on your free phone.

If your phone rings, please answer it!

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